user research

doorbells, danger and dead batteries book cover

“Prepare for the world to surprise you” – Steve Portigal discusses user research in the field An interview with the author of 'Doorbells, Danger and Dead Batteries: User Research War Stories'

You won’t get a more honest and unique insight then when observing and interviewing users in their own natural environment....

keys with numbers

What’s the difference between quantitative and qualitative research? What is quantitative and qualitative data? What the heck does this have to do with Radiohead?

In my first few weeks of working for a remote UX testing company (twist: this one) I was put under...

discovery ux

Discovery Phases in UX [#uxchat roundup] How important are discovery phases in UX? [#uxchat roundup]

Last week on #uxchat, we discussed discovery phases in UX.  Are they given enough credence? We ran a Twitter poll...

ux juggler

UX Disciplines: Should UXers be expected to perform research and design (or even code?) [a #uxchat roundup] Should UXers broaden their skill sets or specialise? [a #uxchat roundup]

Last week on #uxchat, we discussed UX disciplines. Many good points were raised, mulled over, and then picked apart, particularly with the question about whether UXers should be expected to perform both research and design (and code, even.) Here are the talking points:

Rules of Engagement in User Research [a #uxchat roundup] What are the do's and don'ts when doing user research? [a #uxchat roundup]

Last week on #uxchat, we discussed the rules of engagement in user research. Here’s the roundup of last week’s discussion on Twitter....

Making UX work: How do you know if you’re doing UX “right”? [a #uxchat roundup] Making UX work [a #uxchat roundup] with Jonas Downey

Last week on #uxchat, we discussed how to make UX work. How does UX fit into your design process? How can you turn research results into actionable product/design decisions? How do you know if you're doing it "right"?

user research, discovery work, ux, user experience, uxchat

Researching the Unfamiliar: What’s the most unfamiliar topic or sector you’ve explored? [a #uxchat roundup] Researching the unfamiliar [a #uxchat roundup] with Tarah Srethwatanakul

Last week on #uxchat, we discussed researching the unfamiliar. What's the most unfamiliar topic or sector you've explored? What are the most important questions to ask? What tools or processes are helpful for getting up to speed with an unfamiliar topic?

Spy UX testing

WhatUsersDo 2017 upgrade: we’ve basically created a super spy Better at revealing user behaviour insights & helping your business grow using them

The WhatUsersDo platform just got more intelligent and well-spoken, thanks to you guys – our users. For the past few...

Exceptional content experiences

Balancing intuition & convention to create exceptional experiences With Jay Acunzo, Unthinkable.fm founder and former Googler

All “tried” and true wisdom. All research frameworks. All blog post headline formulas. All began life as experiments. All began...

whatmarketersdo podcast, user research, market research

User research vs market research [WhatMarketersDo Podcast] With the WhatUsersDo marketing team

Did you know the people you sell to tell lies? Did you know they’re not always the best at coming...