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Drive conversion rates with insight from our platform

Find out why customers struggle with your website, prototype or app

Optimise Desktop, Tablet and SmartPhone experiences by testing with real people

Full Service

Regular roadmap or project testing
  • End to end support from our Research Team

  • Detailed Analysis & Insight reports

  • Multi-channel, User Research & Full Journey Testing

  • Advanced Global panel recruitment & screening

  • Invite your own customers

Basic Service

Fast online usability testing from £30 per video
  • Video & Audio of users on your site or app

  • No maximum video length / storage limits

  • Templates & video analysis tools

  • Panels in UK, USA, France, Germany & Netherlands

  • Get started in minutes

Join our Panel

Get paid to test websites & apps
  • No technical knowledge needed

  • Test websites & apps from home

  • Earn money browsing and speaking your thoughts

  • You just need a computer & microphone

  • Apply online

Over 3,000 digital professionals rely on our platform to improve their key metrics

Designed for E-Commerce Managers, Digital Marketers, User Researchers, CRO experts and anyone who wants customer insight, not internal hunches, to drive their digital priorities.

  • “If buying 5 or 100 videos from WhatUsersDo doesn’t inspire you to transform your website nothing will.”
  • "Really valuable! Really quick and inexpensive. Watching the videos is both a humbling and exciting experience. We immediately made changes which are delivering value."
  • "CPW Online Solutions use WhatUsersDo to help optimise the online customer journey and implement our MVT testing to ensure the correct changes are made. The tests give impartial and true views from a wide range of consumers."
    Carphone Warehouse OS
  • “Using the principles developed during our engagement with WhatUsersDo has allowed us to make user testing and co-creation a part of our business as usual operations"
    Enfield Council
  • “The service is now a key part of our development lifecycle”
  • It’s really valuable for us to be able to watch what users are really doing on our site and for me to be able to share the video clips with internal clients when doing debriefs. This has helped the organisation put the user at the heart of what we do.
    The Money Advice Service
  • “The user testing WhatUsersDo provide has allowed fast feedback loops into our user experience and development teams, giving us the confidence to launch new or optimised areas of the site to our customers”
    Virgin Atlantic
  • “We were pleasantly surprised - both audio and visual quality were really good. We got a good sense of where people were tapping - or trying to tap! - and the testing uncovered some major usability issues”
    Standard Life
  • "We like the quick and effective findings that have helped us make many user centred decisions"

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