usability testing

How Your Website’s Crappy Usability Is Costing You Sales

Guest Blogger, Justin Mifsud of Usability Geek, looks at how poor user experience can affect the bottom line. Everyone always THINKS...

The Definitive User Experience Survey 2013

**UPDATE: Survey is now closed. Thank you for your responses** Only 1 day left to fill in our User Experience Survey...

Conversion Conference

Conversion Conference, London, 27-28th November 2012

Lee Duddell will be presenting at the Conversion Conference @2.40pm on the 28th of November, with Gabrielle Hase, discussing case study...

Five Tips for Successful Multi-Channel Conversion

This article first featured in CMS Newswire on the 8th of November 2012. With smartphone use growing and tablet sales set...

Policy Expert case study: keeping our insurance powered by people

Policy Expert case study: keeping our insurance powered by people

Our friends at Policy Expert have kindly pulled a few words together on how they used WhatUsersDo to help improve...

Five tips to ensure your website is ready for Christmas

Five tips to ensure your website is ready for Christmas

Hi all, This is our latest blog post currently appearing in the Direct Commerce Association blog. With over £6.8 billion...