Be Good to Your Users

The blog about user-friendly design & why it makes business sense

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Be Good To Your Users Blog

How can companies embed a user experience and testing culture?

The research showed that responding companies typically say they are committed to improving the user experience but are not necessarily doing the...

Considering the Real-Time User Experience As Engagement and CRM Strategy

Considering the Real-Time User Experience

Considering the Real-Time User Experience As Engagement and CRM Strategy By Guest Blogger Rob Garner from iCrossing – When you stop...

Why do B2B experiences suck in comparison to B2C?

Customer Experience Metrics Add Insight to Net Promoter Scores

Customer Experience Metrics Add Insight to Net Promoter Scores By integrating customer experience insight, companies can begin to understand the...

famousbirthdays.com

A Case Study In Responsive Web Design – FamousBirthdays.Com

@JustinMifsud is our guest blogger today. With many thanks to Usability Geek. It is no news to say that the days...

Free WhatUsersDo Templates!

Free Templates!

If you need help to figure out how to set tasks for your: Marketing Campaign Tests First Impressions Test Classic...

The Finance Bit – Suppliers Questions

Today our Head of Operations, Morag Mclaren, answers some commonly asked question that she receives from finance departments. Hopefully this post...

What's New for WhatUsersDo 2013

We have said it before and so we will say it again, 2013 is the year User Experience finally grows...

UX and the Bottom Line

How We Do What We Do!

“The user experience of news” – Martin Belam @ news:rewired

David Eaves recently wrote for Tech President about comparisons between egovernment sites. He described being at an event five years ago,...

How can online retailers overcome UX barriers to sales conversion?

Retail Week – How can online fashion retailers overcome the many barriers to sales conversion in order to optimise their...