Writing realistic tasks for usability tests

Now that I have finally got round to writing about the best way to write tasks for usability tests, I’ve been beaten to it. This excellent article from David Travis of UserFocus classifies tasks into 6 categories and is well worth a read:

Creating usability test tasks that really motivate users

We’ve found that self generated tasks tend to work best for many of our clients. Here’s some recent examples that have yielded good results:

“Use the site to book your next holiday – think of somewhere you would genuinely like to visit.”

“Use the site to switch electricity suppliers – you can pause the recording while you hunt for an electricity bill or other offline information.”

If you need help writing tasks on whatusersdo.com then contact us and we’ll help out.

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