The Sun – Net profit from testing websites at home

USABILITY testing is booming. WhatUsersDo is Europe’s largest firm and the brainchild of Scottish entrepreneur Nick Imrie.

He set up the company in 2008 and has seen it rocket. They have 7,000 testers — spread across 27 countries — along with a staff of 25.

Nick, 40, said: “Companies get people in their natural environment. We don’t give an opinion, it’s the tester’s opinion that goes to the client.

“I’d encourage anyone to sign up.

“You’ll get paid and you don’t need to be any expert in anything — all they want is your opinion.”

FANCY earning cash while sitting about at home in your pants, surfing the net?

Well thousands of Scots already are — as online usability testers. Anyone with a computer can do it with the tests giving businesses feedback from real punters so they know what works and what doesn’t.

Even better, it’s £8 for just 15 minutes of your time.

One hardy tester is Glasgow-based Neil Scout who works for market leading firm WhatUsersDo.

And Neil invited The Scottish Sun to sit-in on his latest test.

He had been assigned a job for high street chain H&M.

Every tester is given a list of tasks that the client wants done — H&M wanted Neil to buy two items of clothing of his choice and find out about their returns policy.

After logging in, his screen and his audio are recorded by WhatUsersDo — but only for the test period.

The idea is the client will see what the tester’s doing on the site and the reasons why — as they say their thoughts out loud. H&M wouldn’t have been pleased. Neil, 33, picked out a shirt and sweater but he couldn’t complete the order as the checkout page didn’t work.

He also couldn’t get into look at the returns policy.

All of this was recorded for H&M bosses to dissect — they are sent the videos within 48 hours of the test being done. Neil — who’s full time job is in the communications department for SPT — said: “I want to make the web a more usable place for everyone. I get frustrated like everybody else.

“So doing this is a really good service and being paid £8 for 15 minutes work is not bad.” There is a limit to how many tests Neil can do — he’s allowed to do two websites per month.

But he can also do smart phone app tests, which pay better — it’s £15 a pop for them and are not as limited.

  • Fancy becoming a tester? Get all the info and sign up now at whatusersdo.com

2 Responses to “The Sun – Net profit from testing websites at home

  • We’ve seen a surge in people applying to be testers since this article – but we still need more – so please spread the word! If you’re already a tester for us remember to use your Refer a Friend link to get rewarded. For more info and to apply please go to http://www.whatusersdo.com/panel – good luck!

  • We’ve seen a surge in people applying to be testers since this article – but we still need more – so please spread the word! If you’re already a tester for us remember to use your Refer a Friend link to get rewarded. For more info and to apply please go to http://www.whatusersdo.com/panel – good luck!

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