UX

discovery ux

Discovery Phases in UX [#uxchat roundup] How important are discovery phases in UX? [#uxchat roundup]

Last week on #uxchat, we discussed discovery phases in UX.  Are they given enough credence? We ran a Twitter poll...

ask more questions sign

Highlights from our first UX AMA with Sally Graham, Head of UX Research

Last week, on the WhatUsersDo Slack channel, we hosted a live AMA session with Sally Graham, our kickass Head of...

user interface uxchat

How UXers adapt to shifting UI [a #uxchat roundup] How are interfaces changing? How can UXers make use of these changes to improve UX? [a #uxchat roundup]

Last week on #uxchat, we discussed how UX practitioners adapt to shifting UI. There was plenty of room for debate...

uxchat edtech

UX in Edtech [a #uxchat roundup] What do we need to consider when designing systems for learning? [a #uxchat roundup]

Last week on #uxchat, we discussed the user experience of educational systems. We debated, we agreed, we smiled, we grinned....

design for social good

Designing for Social Good [a #uxchat roundup] Should designers be held responsible for the things they create? [a #uxchat roundup]

Last week on #uxchat, we discussed designing for social/cultural good. These are our talking points: We’re joined by host Jon...

tools, scissors and tape

Five mobile commerce UX problems and how to fix them Advice from observing real users dealing with real m-commerce issues

You’ve read all the best practice guides and articles. You’ve set up your ecommerce store. You’ve checked into analytics 100...

machine learning

Machine Learning to Rethink the Human Experience [a #uxchat roundup] When does Machine Learning bring value to UX? [a #uxchat roundup]

Last week on #uxchat, we discussed machine learning and how it can help improve user experience. Here’s the roundup of last...

Measuring spoons

How to measure UX test improvements using Google Analytics See how we do it, using the WhatUsersDo blog as a guinea pig

A recurring issue (even among our customers) is that most of us simply suck at measuring the business improvements achieved...

Rules of Engagement in User Research [a #uxchat roundup] What are the do's and don'ts when doing user research? [a #uxchat roundup]

Last week on #uxchat, we discussed the rules of engagement in user research. Here’s the roundup of last week’s discussion on Twitter....

welcome on board

The UX of Onboarding [a #uxchat roundup] Discussing the challenges, measurement, and improvement of the User Onboarding process with Helen Wood

Last week on #uxchat, we discussed the user experience of onboarding. This is the roundup of last week’s chat on...