user testing

plugs with bulbs instead of genitalia

Why you shouldn’t UX test by gender Luke Richards tackles the reasons why testing along gender lines is to fall at the first hurdle

Those of us with an interest in mobile and internet usage are familiar with data that deals with demographic breakdowns....

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What are mental models and why are they important in UX design?

Our UX Researcher George Kalyvas gets his head around the complex, intangible world of mental models. In this deep dive...

pride and prejudice first lines

How to avoid bias in user testing

Before we get into the whole ‘bias’ thing, let’s just try and figure out the difference between fact, opinion and...

four dogs on leashes in a park

What are ‘leading questions’ in UX tests and how can you avoid them?

A guide to leading questions, with advice on how you can be mindful of your phrasing and avoid wording pitfalls...

trees in the snow

What is tree testing and why is it important for your site’s UX?

Here at WhatUsersDo we’re all about bringing the maximum amount of learning to people at any stage of their UX...

jellyfish floating in the sea

20 questions and instructions to avoid when running a UX test

Who loves telling people what to do? Dictators and lazy people. Mainly. Now I know you’re probably not a dictator...

playing cards thrown in the air

What is card sorting and why is it important to your site’s UX?

Here at WhatUsersDo we’re all about bringing the maximum amount of learning to people at any stage of their UX...

ux tools

When is it best to use in-person or remote user testing? [#uxchat roundup] Why use remote UX testing [#uxchat roundup]

Last week on #uxchat, we discussed one of the most frequently talked about topics in UX: User Experience Testing. My...

Do first impressions matter in user feedback? [a #uxchat roundup] Are first impressions reliable? [a #uxchat roundup with Kurt Henderson]

Last week on #uxchat, we discussed the value of first impressions in user feedback. Are they reliable? What are the...

Spy UX testing

WhatUsersDo 2017 upgrade: we’ve basically created a super spy Better at revealing user behaviour insights & helping your business grow using them

The WhatUsersDo platform just got more intelligent and well-spoken, thanks to you guys – our users. For the past few...