usability testing

Why do we call it “remote” UX testing, not “in-home” UX testing?

Do you guys know Lee Duddell? Dudds? The Duddster? El Dudderino? Well, here he is. While he’s neither “Big” nor...

product testing, product design, usability testing, user experience, mobile app usability

Flashback Friday: Best Articles in UX, Design & Ecommerce This Week (May 23-27) WHAT'S THE BEST OF UX THIS WEEK?

OJ QuevedoUX + Marketing aficionado learning to be more user-centred and community-oriented at WhatUsersDo. Empathy makes the world go round....

best articles in ux, design and ecommerce

Flashback Friday: Best Articles in UX, Design & Ecommerce This Week (April 18-22) What's the best of UX this week?

OJ QuevedoUX + Marketing aficionado learning to be more user-centred and community-oriented at WhatUsersDo. Empathy makes the world go round....

Let's Talk About SUX

Underwhelming performance in the basket? Let’s talk about SUX… The embarrassing talk ecommerce pros don’t wanna have

  68% of potential customers abandon during checkout (representing $3 trillion worth of sales for the ecommerce industry). Yet, everyone...

3 Conversion Lessons for Online Travel Teams

Online Travel Teams need to break away from their technology-first focus, make efforts to serve wider (pre-booking) customer journeys and...

Virgin Atlantic Puts Customer Feedback At The Heart of Their Digital Services With WhatUsersDo

Virgin Atlantic has signalled its intent to deliver great multi-channel customer experiences by hiring WhatUsersDo, an international remote user experience...

User Research Methods: Has-beens and Stars

This guest post was published initially by Jim Ross for UX Matters, and it certainly contains food for thought. User Research Methods: Has-beens...

Special Offer @ Mind The Product Conference: 27/09/13

WhatUsersDo will be exhibiting at Mind the Product 2013. Mind the Product 2013 is a one-day, one-track conference that brings together...

Confronting The Travel Booking Experience

Guest Post by Faris Yakob who is the Creative Braintrust Creativity Expert and Founder of GeniusSteals. USER EXPERIENCE DESIGNERS HAVE LONG CHALLENGED...

UX Challenge: How to Choose The Right Approach

User Experience Professionals, Marketers and Ecommerce managers have an arsenal of research tools available to them but how do you...