chatbots

woman wearing virtual reality headset in what appears to be hell

How will UX design adapt to emerging technologies?

In this week’s #UXchat we’ll be discussing emerging tech and where UX design fits into the crazy new worlds of AI, VR,...

choose your own adventure book covers

Why the heck would I use a chatbot when I can use an app? *or website, or livechat, or voice search, or god forbid – an actual conversation with a human being?

In which this naïve writer wades into… well, not uncharted water, but mildly choppy, chatbot-filled water with nothing but his...

user experience, ux, flashback friday, ux design

Flashback Friday: Best Articles in UX This Week (Oct 31-Nov 4) What's the best of UX this week?

OJ QuevedoUX + Marketing aficionado learning to be more user-centred and community-oriented at WhatUsersDo. Empathy makes the world go round....