Be Good to Your Users

The blog about user-friendly design & why it makes business sense

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Be Good To Your Users Blog

What UXers are looking forward to in UI [a #uxchat roundup] UI Design trends for 2017

Last week on #uxchat, we talked about what we think would be the biggest UI Design trends for 2017. We believe discussing trends have a purpose although it doesn't fundamentally change what makes design good. Ultimately, good design is not just about looking at trends but solving user problems.

Types of data matrix pills

The 2 types of data & the 2 ways of understanding them With Jay Acunzo, founder and former Googler

Think of the word “data”… what pops in your head? I’m guessing one (or all) of these things: It seems...

customer service user experience

A customer service view on user experience With Clare Burroughs, Customer Marketing Manager at WhatUsersDo

Hi! I’m Clare and I’m the new customer marketing manager at WhatUsersDo. What does that mean? It means that I’m...

ethics and user experience

Ethics & UX: Are we responsible for what we design? [a #uxchat roundup] Ethical UX & Design [a #uxchat roundup] with Per Axbom

Last week on #uxchat, we delved into the ethics of designing experiences. UX professionals and Designers do have the power to influence people's behaviour and ultimately, their actions. But who should be responsible for what they design? Where do we draw the line between what’s ethical and what’s not?

What marketers can learn from UX

What marketers can learn from UX about not being an ars*hole Including interview with Jay Acunzo, former Google & Hubspot marketer

Here are what we call the 4 P’s of marketing (one of the foundational frameworks of the vocation): Product Price Place  Promotion...

Spy UX testing

WhatUsersDo 2017 upgrade: we’ve basically created a super spy Better at revealing user behaviour insights & helping your business grow using them

The WhatUsersDo platform just got more intelligent and well-spoken, thanks to you guys – our users. For the past few...

Exceptional content experiences

Balancing intuition & convention to create exceptional experiences With Jay Acunzo, founder and former Googler

All “tried” and true wisdom. All research frameworks. All blog post headline formulas. All began life as experiments. All began...

frustrated user

On good form? Consider what you’re asking… Alexander Darlington, User Researcher, on good etiquette when collecting information via forms

Over the course of a few blog posts, I’m going to share my opinions on forms. I’ve worked on a...

How to talk to people

How to talk to people like they’re human beings, not marketing pawns With Jay Acunzo, founder and fellow human being

Most of the interactions we have with businesses, from a marketing and user experience (UX) point of view, happen via...

UX soft skills

What soft skills does a UX professional need? [a #uxchat roundup] Soft skills for UX professionals

Last week on #uxchat, we took a closer look at the soft skills necessary for UX professionals to excel in non-UX environments. UX doesn't live in a vacuum in a galaxy far, far away... so being proficient in the soft skills can truly help us better champion the cause for UX within our organisations.