Be Good to Your Users

The blog about user-friendly design & why it makes business sense

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Be Good To Your Users

Photographs – WhatUsersDo survey event 7th February 2013

Last week saw the launch of the Econsultancy / WhatUsersDo User Experience Survey Report at an event held in London, with a...

How can companies embed a user experience and testing culture?

The research showed that responding companies typically say they are committed to improving the user experience but are not necessarily doing the...

Considering the Real-Time User Experience As Engagement and CRM Strategy

Considering the Real-Time User Experience

Considering the Real-Time User Experience As Engagement and CRM Strategy By Guest Blogger Rob Garner from iCrossing – When you stop...

Customer Experience Metrics Add Insight to Net Promoter Scores

Customer Experience Metrics Add Insight to Net Promoter Scores

By integrating customer experience insight, companies can begin to understand the drivers behind NPS and what areas of their business...

famousbirthdays.com

A Case Study In Responsive Web Design – FamousBirthdays.Com

It is no news to say that the days when users access websites via desktop based devices only are long...

Free WhatUsersDo Templates!

Free Templates!

If you need help to figure out how to set tasks for your: Marketing Campaign Tests First Impressions Test Classic...

The Finance Bit – Suppliers Questions

Today our Head of Operations, Morag Mclaren, answers some commonly asked question that she receives from finance departments. Hopefully this post...

What's New for WhatUsersDo 2013

We have said it before and so we will say it again, 2013 is the year User Experience finally grows...

UX and the Bottom Line

How We Do What We Do!

“The user experience of news” – Martin Belam @ news:rewired

David Eaves recently wrote for Tech President about comparisons between egovernment sites. He described being at an event five years ago,...