User tests show Woolworths’ dreadful website needs a major revamp

Writing Realistic Tasks for Usability Tests on Your Sites

Usability test tasks are at the heart of a usability test. They determine which parts of a system that test participants...

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Testing can be very rewarding! Guest blogger and tester Ian Douglas explains..

Why getting paid to help people improve their websites can be rewarding. I was suffering from Writers Block several days...

Appliances Online & how they increased sales by 9.5%

  Lee Duddell explains in this article for Drum how implementing findings from user testing can impact sales.

Interactive Print and User Experience

There has been much in the press recently about interactive print and augmented reality. This article by Chris Cameron from Layar lays...

Case Study – Dogs Trust Increases Footfall into their Centres with Remote UX Testing (A Digital Intervention)

  Founded in 1891, Dogs Trust (formerly the National Canine Defence League) is the largest dog welfare charity in the...

Ten Ways To Improve Your Website Conversion Rate

Dave Child of Added Bytes initially created this posting a few years ago and it’s still very relevant. Much of user...

4 Ways to improve the Customer Experience with IT and Marketing Collaboration

With thanks to Carin van Vuuren, Chief Marketing Officer at Usablenet via Econsultancy. Achieving success in this fast-moving digital landscape demands a new...

Why should you use Remote User Experience Testing

Lee Duddell, Founder & Head of UX takes us through why remote user experience testing is used in 3 easy...

A new WhatUsersDo

A new WhatUsersDo

We’ve just (10th May 2013) launched some important improvements to WhatUsersDo. In this post we describe what’s new and why...

Why do B2B experiences suck in comparison to B2C?

User experience is an asset to product & services design – So why are marketers not investing?

If user experience is important to a company’s online sales, why do they continue to not invest in it? When...