Be Good to Your Users

The blog about user-friendly design & why it makes business sense

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Be Good To Your Users
User tests show Woolworths’ dreadful website needs a major revamp

Why your employees (or bosses) aren’t users

WhatUsersDo Head of Operations – Morag McLaren on why people within your org are not users! One of the most common...

WhatUsersDo Research and Content Survey 2013

Please help us to build the best of User Experience and Digital Optimization content, where & when YOU want it!...

When Buying a Company, Use Customer Feedback to Improve Due Diligence

When Buying a Company, Use Customer Feedback to Improve Due Diligence

I have been doing some work on how investment professionals can use customer feedback as part of their valuation process....

Versace website

Why luxury brands need to focus on user experience and SEO

It’s quite common for luxury brands to apply their strong branding values of exclusivity and differentiation to the online space....

Hearst: Women finally embracing online magazines thanks to 7-inch screens

Todays guest blog by Jeff John Roberts tackles publishing and User Experience. The arrival of the iPad in 2010 was supposed to...

Getting Post-Login Right: What to Do After the Curtain Rises

by Guest Blogger Danielle Arad Imagine a curtain veiling the stage of your website or service. Your audience, or user,...

Get Involved!

We would love to hear your feedback! Please have a look at the presentation from the User Experience Survey Report...

Photographs – WhatUsersDo survey event 7th February 2013

Last week saw the launch of the Econsultancy / WhatUsersDo User Experience Survey Report at an event held in London, with a...

How can companies embed a user experience and testing culture?

The research showed that responding companies typically say they are committed to improving the user experience but are not necessarily doing the...

Considering the Real-Time User Experience As Engagement and CRM Strategy

Considering the Real-Time User Experience

Considering the Real-Time User Experience As Engagement and CRM Strategy By Guest Blogger Rob Garner from iCrossing – When you stop...