Be Good to Your Users

The blog about user-friendly design & why it makes business sense

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Be Good To Your Users Blog

The cost of poor users experience can be as high as $53milion per month!

Guest blogger Brian Clifton of Advanced Metrics, gives a breakdown of the cost of poor website user experience: Let me explain the story…...

3 problems that Remote User Experience Testing Solves

In the second instalment of our new video series, Lee Duddell – takes us through 3 important issues that remote...

UX and the Bottom Line

Coming soon… a new WhatUsersDo (updated launch date)

Due to commercial reasons launch will now take place on the evening (UK time) of Friday 10th May where whatusersdo.com...

When it comes to Marketing – You are not your Customer!

At WhatUsersDo we are fond of saying your employees are not your testers. This article by Shawn Graham places the...

3 Minute Masterclasses in User Experience with Lee Duddell

To launch our video series Lee Duddell gives a 3 Minute Masterclasses in User Experience. The next on Monday 15th...

11% of businesses spend more than £100k on UX testing per year

Econsultancy’s David Moth takes on the User Experience Report 2013. Almost half of businesses (47%) that carry out user experience...

User tests show Woolworths’ dreadful website needs a major revamp

Why your employees (or bosses) aren’t users

WhatUsersDo Head of Operations – Morag McLaren on why people within your org are not users! One of the most common...

WhatUsersDo Research and Content Survey 2013

Please help us to build the best of User Experience and Digital Optimization content, where & when YOU want it!...

When Buying a Company, Use Customer Feedback to Improve Due Diligence

Guest poster Bob Hayes argues that – When Buying a Company, Use Customer Feedback to Improve Due Diligence I have been...

Versace website

Why luxury brands need to focus on user experience and SEO

It’s quite common for luxury brands to apply their strong branding values of exclusivity and differentiation to the online space....