Be Good to Your Users

The blog about user-friendly design & why it makes business sense

Join our once-a-week newsletter for the best UX articles across the entire web and our blog

 
Be Good To Your Users

3 New Year Resolutions for Digital Professionals

In 2015 Digital Professionals who want to improve online experiences should (1) beware of blindly implementing Best Practice, (2) be...

Snowman photo

Best Practice – Live User Testing during Severe Weather

When severe weather disrupts services it is important to clearly communicate the impact to users who may already be stressed....

Gift inspiration screen shot

E-commerce Best Practice – 5 UX Tests to run in December

Because the Xmas gifting journey is unique, we recommend E-commerce professionals gather in-the-moment insight from real users during December to...

3 Conversion Lessons for Online Travel Teams

Online Travel Teams need to break away from their technology-first focus, make efforts to serve wider (pre-booking) customer journeys and...

Battle of the trains

Battle of the trains

East Coast Vs Great Northern: battle of the train operators.  Train companies are often criticised in the UK due to...

Confessions of a remote testing convert!

By Suzanne Hutson – user experience, information design expert Maybe the words ‘confessions’ and ‘convert’ in the above title smack...

Will OpenTable be Sitting at the Top Table?

Will OpenTable be Sitting at the Top Table?

By Robert Jones, Panel Operations Manager, WhatUsersDo. TopTable has recently rebranded and will now be known as OpenTable. The re-launch...

How a leading retailer used insight to improve omni-channel conversions

With a mission of providing their customers with a “unique and exciting retail environment” schuh had invested heavily in their...

5 Tips to improve Mobile UX

Getting the mobile user experience takes more than simply applying a responsive design – many other behavouiral factors need to...

3 Usability Tests you should run this week

Usability Testing isn’t just for gathering insight on live websites – you should use it to improve email marketing, design...