Be Good to Your Users

The blog about user-friendly design & why it makes business sense

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Be Good To Your Users
design, product, usability, user experience, user testing, UX, marketing

Flashback Friday (Nov 9-13): Best Articles This Week

design, product, usability, user experience, user testing, UX, marketing

Flashback Friday (Nov 2-6): Best Articles This Week

5 mobile conversion killers that must be stopped!

The latest WhatUsersDo and Practicology Mobile Usability Report highlights why retail sites lose mobile customers. I’ve selected five mobile ux...

5 UX Tests Marketers Should Try Right Now

5 UX Tests Marketers Need to Try Right Now

If you’re anything like me, UX testing isn’t the first thing that comes to mind when you think about improving...

Customer Reviews

How Leading Brands Are Increasing Sales by 18% with Customer Reviews

With over £23bn of UK consumer spending now being influenced by customer reviews, a good customer review strategy has become a no-brainer for Ecommerce sites. However, simply implementing customer reviews is no longer enough—leading brands are taking customer reviews to the next level to drive higher sales and business improvement.

5 things multi-channel retailers can learn from Schuh

Schuh's Deputy Head of E-commerce shared some of the secrets of their multi-channel success in a recent Webinar. In this...

How to deliver an outstanding digital experience in 2016

Peter W. Szabo, Head of UX, argues that many digital experiences (even in 2015) are "terrible" and suggests how to...

How UK Party Websites Are Letting Down Voters

The websites of the UK's political parties appear more focused on gathering data from visitors than clearly explaining policies. "I'm...

10 UX Testing Tips

In his April 2015 talk at NUX Newcastle, WhatUsersDo founder Lee Duddell shared his Remote UX Testing Tips. Drawing on lessons learned...

12 UX Sins to Avoid

In his talk at London’s Agile UX Meetup, Peter W. Szabo covered 12 UX Sins that must be avoided. Drawing...