UX Testing

In-depth advice on guidance on UX testing, from a huge range of user experience experts, researchers and analysts to help improve your site’s usability. Our most popular posts include this beginner’s guide to user testing for marketers, how to make a business case for user testing and these helpful tips for writing UX testing tasks.

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Why you shouldn’t UX test by gender Luke Richards tackles the reasons why testing along gender lines is to fall at the first hurdle

Those of us with an interest in mobile and internet usage are familiar with data that deals with demographic breakdowns....

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What are mental models and why are they important in UX design?

Our UX Researcher George Kalyvas gets his head around the complex, intangible world of mental models. In this deep dive...

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How to avoid bias in user testing

Before we get into the whole ‘bias’ thing, let’s just try and figure out the difference between fact, opinion and...

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What is UX prototyping and why should you test at this stage? Exploring the basics of creating and testing prototypes

The best user experiences don’t happen by luck. UX designers and researchers follow an iterative process – testing pieces and...

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Why you should test your newsletter sign-up forms

Email rules. In digital marketing we’ve gone through the long-drawn out cycle of everyone thinking email marketing is terrific, to...

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Is simplicity the best way to ensure usability? If we strip everything down to the bare essentials, what do we lose in the process?

It can often seem like there’s a straight line between simplicity and usability. Improving usability and user experience involves working...

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What is guerrilla testing and how do I use it?

A UX beginner’s guide to the what, why and how of guerrilla testing. The pros, the cons and how to...

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What are ‘leading questions’ in UX tests and how can you avoid them?

A guide to leading questions, with advice on how you can be mindful of your phrasing and avoid wording pitfalls...

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What is tree testing and why is it important for your site’s UX?

Here at WhatUsersDo we’re all about bringing the maximum amount of learning to people at any stage of their UX...

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20 questions and instructions to avoid when running a UX test

Who loves telling people what to do? Dictators and lazy people. Mainly. Now I know you’re probably not a dictator...