UX Testing

In-depth advice and guidance on UX testing, from a huge range of user experience experts, researchers and analysts to help improve your site’s usability. Our most popular posts include this beginner’s guide to user testing for marketers, how to make a business case for user testing and these helpful tips for writing UX testing tasks.

what's the difference between moderated and unmoderated testing?

What’s the difference between moderated and unmoderated testing?

Welcome to our Ask WhatUsersDo video series, where our very own UX Research team answers your most pressing user research...

Studying books in a field

What is an ethnographic study?

We’re broadening the scope of our beginner’s guides to UX by bringing in disciplines from the wider world of user...

WhatUsersDo joins the UserZoom family

You’d better sit down because I have some very exciting news to deliver. WhatUsersDo is joining a bigger family! Yes,...

Put your UX to the test with the WhatUsersDo Website Workout It's time to get fit for the new year! (Well, at least your website anyway)

Get a free website health check, including three remote UX test videos, from WhatUsersDo this January! You know those training...

Measuring spoons

How to measure UX test improvements using Google Analytics See how we do it, using the WhatUsersDo blog as a guinea pig

A recurring issue (even among our customers) is that most of us simply suck at measuring the business improvements achieved...

stop sign

What are anti-personas and why don’t we want them using our products

We’ve all heard of personas – the people who we expect to use our products and services. But can we...

What is a diary study and why is it useful for longitudinal UX testing?

Continuing our series of beginner’s guides to UX, here’s an overview of diary studies, and their usefulness as long-term usability...

homer's invention

A brief guide to Minimum Viable Product (MVP) in UX design

In this week’s #UXchat, we’re discussing Minimum Viable Product (MVP) and its role in UX design. We’ll be explaining the...

What is data-driven design and where do I start? And heck, we'll even discuss generative design while we're at it

In this week’s #UXchat, we’re discussing data-driven design, or DDD as you may hear it referred to from now on....

plugs with bulbs instead of genitalia

Why you shouldn’t UX test by gender Luke Richards tackles the reasons why testing along gender lines is to fall at the first hurdle

Those of us with an interest in mobile and internet usage are familiar with data that deals with demographic breakdowns....