User experience

Usability testing reveals the Good, not just the Bad or Ugly

Usability testing reveals the Good, not just the Bad or Ugly

If you are considering a re-design of your website usability testing is a great way to inform what to focus...

New Feature: mixed participants

New Feature: mixed participants

Our clients told us that we could make WhatUsersDo even easier if they could combine  different user demographics in a single...

New features on WhatUsersDo

New features on WhatUsersDo

Just in case you missed them, we’ve just added some new features for all WhatUsersDo clients: 1. Multiple-logins You can...

Disneyland Paris User Experience Review

Disneyland Paris User Experience Review

There’s no better way to chase away the Winter blues than by booking a holiday and having something fun to...

New feature: get users in your target market

New feature: get users in your target market

Now you can get feedback from people in your target market with WhatUsersDo and make your usability test results even...

Snow Disruption: Gateshead.gov.uk usability review

Snow Disruption: Gateshead.gov.uk usability review

As the snow spreads across the UK, people are turning to their local authority websites for the latest local information....

Online Christmas Shopping – Firebox.com review

Online Christmas Shopping – Firebox.com review

Avoid annoying your users to increase sales So the Christmas cards are in the shops, the first TV ads starting...

BBC iPlayer redesign – user experience review

BBC iPlayer redesign – user experience review

The new version of iPlayer launched a month ago. I imagine it was a nervous time for the people involved...

Getting started with CRO

CRO (or Conversion Rate Optimisation) is all about maximising the number of visitors who take action on your website, be...

Smart Insights review of WhatUsersDo

Smart Insights review of WhatUsersDo

We were lucky enough to be interviewed by Dave Chaffey of Smart Insights recently where our founder (Lee Duddell) explained...