Posts by Timi Olotu

UX Crunch Bio Agency

The future of CX and UX, in a world of connected products The UX Crunch @ The Bio Agency (Thurs 16 June 2016) Review

We attended the UX Crunch event hosted by The Bio Agency to learn about smart devices and CX, amongst other topics — here's our review of the good, the bad, and the ugly...

EU Referendum

Brexit debate online: can user experience shape Britain’s fate?

With lies and nonsense being flung from both sides of the Brexit debate – as satirical reporter, Jonathan Pie, explains...

Decrepit Room

Jonathan Shariat on the tragic impact of bad UX design A talk with Jonathan Shariat, a Silicon-Valley based director of product & design

Most conversations about the value of user experience (UX) are in relation to what we can get from it: Supercharge...

UX lookalikes

Enemies of UX and how to kill them: #3 UX Lookalikes

There are a few doppelgängers people wrongly confuse for UX research. Here's how to avoid these UX lookalikes (or work with them) to make sure you're not being led astray...


Why Remote UX Testing is a Godsend for Agencies

As an agency, every metric your client will judge you on is based on user behaviour. Learn how Havas and Branded3 are measuring this with remote UX testing.

Real Design Agencies

Enemies of UX and how to kill them: #2 “Real” design agencies

"Real" design agencies only care about winning awards, and are too arrogant to test with users. Here's how to avoid choosing the wrong type of agency...

Gym weights

Analysis of 4 gym websites and how they’re hemorrhaging money An answer to the question, “What do you actually get out of remote UX testing?”

  This is an analysis of the worrying results we got from running user experience tests on gym websites, showing...

Hungry hungry hippos

Enemies of UX and how to kill them: #1 HiPPOs

The HiPPO’s only customer is their ego, and you best believe the customer is always right. This is going to be a tough fight...

Sheep at the bus stop

Ecommerce ‘best practice’ is bad for you and why you can do better

Ecommerce UX best practice is like the world’s worst Kinder Egg. It’s delicious and attractive on the outside but a...

Let's Talk About SUX

Underwhelming performance in the basket? Let’s talk about SUX… The embarrassing talk ecommerce pros don’t wanna have

  68% of potential customers abandon during checkout (representing $3 trillion worth of sales for the ecommerce industry). Yet, everyone...